Response within 24hours of a message on their helpdesk!! A new January issue is coming my way. I still don’t know if it was the email or the helpdesk message that worked though. Now let’s hope they do the same for the January issue. It is nice to have a glossy smooth copy though! We are unable to process magazines to other destinations at this time. International Addresses: Magazine subscriptions offered at can only be shipped within the 50 United States, APO/FPO address and U.S. No note, no email to explain? Crazy customer relations. The first print issue should arrive in 6-10 weeks. In turned out that procrastination was the right thing to do. Another problem was, of course, that the email I was not getting a response from was also the email I used for my subscription… I had gone back to work after the 7 days ultimatum was up and hadn’t got around cancelling my subscription. I felt extremely unimportant and frustrated.
In English and bad but probably amusing French. Said I’d cancel my subscription if they didn’t respond. Said I expected a response within 7 days. The weather conditions in the delivery location were not the reason for the water damage! Bushfires in the hills behind where I live. It was just after incredibly hot windy weather in Adelaide. Then the January issue arrived, also water damaged. Despite emails and sending messages through the helpdesk.
Remember my unhappiness that my December issue Burdastyle arrived completely sodden with water? I heard nothing from Abopress, the people in France who I subscribe through.
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